AppleCare Tech Info Library
Search for news on software, hardware, updates and workarounds from Apple's technical information library. Find archives and instructions.
http://til.info.apple.com/ |
Applied Innovation Management - 123 Help Desk
Web-based software for internal technical support and help desk use. Includes the ability to create a FAQ database and email responses.
http://www.123helpdesk.com/ |
Atlantic Technology Group
North Carolina-based company provides technology upgrades and performance enhancements for Windows and NT servers, plus network consulting.
http://www.atlantic-tech.com/ |
Blue Ocean Help Desk Software
Company develops and markets help-desk software. Read descriptions of each product.
http://www.software-helpdesk.com/ |
Business Systems
Memphis, Tennessee, company customizes programs for new Microsoft systems, assisting with automation, e-commerce, and Web development.
http://www.bcsmemphis.com/ |
CNET Shopper - Program fulfillment
Browse pricing lists and read reviews for different documentation kits. Find links to vendors.
http://r.lksm.com/go/t=34:6979|60242800;g=z/http://looksmart... |
CNET Shopper - Software maintenance agreements
Find maintenance agreements listed by time duration. Also see most popular products, holiday gift choices, and the editor's choice.
http://r.lksm.com/go/t=34:6979|60242825;g=z/http://looksmart... |
CNET Shopper - Technical support agreements
Find a list of tech-support agreements by company name, as well as up-to-date pricing information from vendors.
http://r.lksm.com/go/t=34:6979|60242828;g=z/http://looksmart... |
cobb.com
Check out a directory of Internet resources. Search by category or keyword, and read reviews with the accompanying URL.
http://www.cobb.com/ |
ComputerImages
Troubleshooting advice, frequently asked questions and answers, and tips for popular programs.
http://www.computerimages.com/support.html |
ComputerUser.com
Find news about computer hardware, software and e-business, and read daily articles and opinion from the magazine.
http://www.computercurrents.com/advisor/advisor.html |
Computing Canada - Documentation Confuses
Explores how indifferent documentation included with a piece of hardware or software mostly confuses users instead of clarifying tasks.
http://www.findarticles.com/cf_dls/m0CGC/15_25/54413181/p1/a... |
Computing.Net
Centralized technical support center claims to answer questions for all operating systems and computer types. Use the search function.
http://computing.net/ |
Copying Between DOS and Mac
Find instructions for copying DOS files to Mac and vice versa. Details related programs.
http://ccsmacinfo.ccs.queensu.ca/MacNoteHTML/MacOS02/MacOS-0... |
Creative Labs - Technical Support
See answers to common Soundblaster questions, and find downloads, technical specs, FAQs and information, and a troubleshooting link.
http://www.creativehelp.com/ |
CyberMedia Oil Change
Beta version of the $US39.95 Win95 application that finds and installs the latest online updates to your software.
http://www.mcafee.com/products/#Oil%20Change |
Dynamic Net - Setting Up M.S. PWS to Run Perl
Find instructions on how to install the Dynamic Net Perl program in conjunction with the Microsoft Personal Web Server program.
http://dynamicnet.net/support/fp/perlwithPWS.htm |
Eagle Point Software - Client Services
Learn about the company's training classes and technical support. Sign up for the email newsletter and download updates and patches.
http://www.eaglepoint.com/support/main.htm |
EasyDOS Web-Based Guide to DOS
Select the command name to find out about that command and how to use it. From "DOS the Easy Way" by Everett Murdock Ph.D.
http://www.csulb.edu/~murdock/easydos.html |
Eclipx
Software and service allows Internet users to request and receive technical support from a technician or fellow user. Download a copy.
http://www.itwi.com/eclipx/ |
ePeople
Find computer-software support and technical services for home and business operations. Buyers and users are matched with IT service providers.
http://www.epeople.com/home.jsp |
Excelon - Technical Support
Read updates on problems encountered using this company's e-commerce products, and download the appropriate fix.
http://support.odi.com/ |
Fast Train
IT training company offers accelerated guides available by download. Topics include PC basics, Word, Excel, PowerPoint and the Internet.
http://www.thefasttrain.com/ |
FileNet - Customer Service
Offers products to assistance in info management. Learn about the applications and business tools, use the search tool and read about sales.
http://www.css.filenet.com/ |
Help-Site.com - Computer Manuals
Browse through a directory of and follow links to computer and Internet manuals. Topics include networks, PC and Mac OS, programming, and Unix.
http://help-site.com/ |
Helpanswers.com
Get instant answers to PC and Windows problems with this fast searchable knowledgebase. Charges a fee.
http://www.helpanswers.com/ |
Internet Daily
Register with IDG's TipWorld to have the latest Internet industry news emailed every afternoon, for free.
http://www.tipworld.com/ |
John F. Lacher s Excel Help
Free Excel tutorials and example workbook files. Answers Excel, Access, Word and Office questions via email.
http://www.lacher.com/ |
KeyLabs - BugNet
Read about the PC bugs, glitches, incompatibilities and fixes in software and operating systems. Vote for the buggiest product.
http://www.bugnet.com/ |
MacFixIt
Database of problems people may have with their Macs relating to software conflicts. Sign up for the newsletter.
http://www.macfixit.com/ |
MacOS Troubleshooting
Searchable database of easy-to-understand fixes for Mac-related problems, suitable for novices and experts alike. Read about the quick fix.
http://www.macintoshos.com/troubleshooting/troubleshooting.s... |
MessageMedia - Technical Support
Customers having problems with Revnet Systems products can fill out a form or check out the download center.
http://www.messagemedia.com/techsupt/ |
Microsoft - TechNet
Provides insights and answers for information-technology professionals. Navigate by product, or find technical support, training and bulletins.
http://www.microsoft.com/TechNet/ |
Motive Communications
Develops Internet-based customer support products for business, designed to allow rapid and easy installation and upgrading.
http://www.motive.com/ |
MS Support Online Newsgroups
Search the knowledge base or browse a list of support topics.
http://support.microsoft.com/support/ |
mspros
Global network of independent Microsoft professionals offer its expertise. Find out about its project and education opportunities.
http://r.lksm.com/go/t=34:0|60785256;g=z/http://www.mspros.c... |
Objective Systems Integrators - Tech Support
Browse the services offered by this objective system-integration company for its customers worldwide.
http://tac.osi.com/ |
Online Computer Service Network
Check out this international online help desk for computer businesses and professionals. Learn how to become a member.
http://www.onlinecomputerservicenetwork.com/ |
OS/2 Device Compatibility
IBM list of PC systems and devices compatible with OS/2. Covers PC and device compatability for OS/2 versions 3 and 4.
http://www.austin.ibm.com/pspinfo/os2hw.html |
PC Help Online
Find lists of categories for PC vendors, software and hardware. Also check resources such as books, FAQs, forums and daily news about PCs.
http://www.pchelponline.com/ |
PC Support Central
Solve computer misunderstandings independently with the help of these visual tutorials, or contact a technician for personal guidance.
http://www.pcsupportcentral.com/ |
PerformanceIT.com
Service provides technical support for a variety of business-applications systems, including UNIX, Windows and Oracle servers.
http://www.performanceit.com/ |
PowerBook Army
Find tips, downloadable utilities, extensions and control panels, plus general advice for advanced PowerBook users. In English and Japanese.
http://www.powerbook.org/ |
Rogue Wave Software - Knowledge Base
Search a database of technical and support resources relating to this developer's e-commerce products. Includes Stingray knowledge base.
http://www.roguewave.com/support/kb/ |
Segue - Customer Support
Get technical support or online customer service from this e-business management provider. Also find downloads and FAQs.
http://www.segue.com/html/s_tech/s_tech.htm |
SERVisle
Offers outsourced services such as product returns processing, technical support and software quality assurance.
http://www.servisle.com/ |
Siemens Business Services - Customer Response Center
Siemens, with this customer-support center, provides clients with outsourced, 24-hour SAP R/3 support. Assists with upgrade and maintenance issues.
http://www.ecrc.siemens.com/ |
Smith Micro - Support
Includes FAQ, search, personal assistance and talk lists. Access files, updates, utilities and examples.
http://www.smithmicro.com/support/support_main.tpl |
T:mi Softronic - RarSoft
T:mi Softronic presents the official WinRAR and FAR product-support site. Find downloads, plug-ins and product updates.
http://www.rarsoft.com/ |
TechKnow-How.com
Online technical support center provides hardware and software support. Learn about its services for small businesses.
http://www.techknow-how.com/ |
Telcordia - Customer Service
Find the most direct customer service contacts for each of Telcordia's products. Includes phone numbers and email addresses.
http://www.telcordia.com/support/contactlist.html |
Transparent Language - Services
Get technical support for the software and Internet-based language-learning applications this company offers. With links to educators' resources.
http://www.transparentlanguage.com/techsupp/techsupp.htm |
Troubleshooters.Com
Find a collection of links to troubleshooting tips on the Web, plus answers to PC, Mac, client/server, Internet and arcade-game problems.
http://www.troubleshooters.com/troubleshooters.htm |
Windows 95 Annoyances
For intermediate and advanced users, this resource includes workarounds for Windows 95 bugs and interface problems.
http://www.annoyances.org/win95/ |
ZDNet Updates.com - Driver Finder
Search by operating system (Win95 or NT 4.0), manufacturer or category for that elusive printer, hard disk, modem, monitor or other driver.
http://updates.zdnet.com/default_driver.htm |
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